Privacy policy

Introduction

MGB PAINTING LLC ("we," "our," or "us"), owned and operated by Alvaro Gonzalez, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and communications, including our SMS program. By using our services, you agree to this policy.

Age restriction

Our services are intended only for individuals who are 18 years of age or older. We do not knowingly collect or accept personal information from anyone under 18. If we learn that we have received information from a minor, we will delete it promptly. Please contact us immediately if you believe a minor has provided us with personal data.

Information we collect

• Personal information: Such as your name, phone number, email address, and service or home address, collected when you fill out web forms, request quotes or services, or contact us directly.
• Non-personal information: Such as browser type, IP address, pages visited, and time spent on our site, used to improve site performance and user experience.
• Cookies and tracking technologies: Used to remember preferences and analyze site traffic. You can disable cookies at any time through your browser settings.

How we use your information

• To schedule, manage, and complete painting services and estimates.
• To respond to inquiries and provide customer support.
• To send service updates, project notifications, and appointment reminders.
• To send promotional messages or seasonal offers only if you have explicitly opted in to receive marketing communications.
• To maintain internal business records and comply with legal obligations.

SMS/text messaging program — program & opt-in details

By providing your phone number and opting in, you consent to receive SMS/text messages from MGB PAINTING LLC. Message frequency may vary (typically 1–5 messages per week). Standard message and data rates may apply.

How users opt in:

• Submitting a contact form on our website that includes an optional SMS consent checkbox.
• Requesting information, estimates, or service appointments.
• Providing verbal or written consent during direct communications with our team.

Types of messages you may receive: Appointment confirmations and reminders, project or job site updates, customer service follow-ups, and promotional offers or seasonal specials (only if opted in).

Opt-out instructions

You can opt out of receiving SMS messages at any time. Text STOP to any of our text messages. After sending "STOP," you will receive one confirmation message verifying that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us.

Help instructions

Text HELP for customer support or questions regarding our texting program, or contact us using the information below.

Important privacy note

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of information

We do not sell, trade, or rent your personal information. We may share your data only with trusted service providers (under strict confidentiality to support our business operations), to comply with legal requirements, or to protect our rights, property, or safety.

Data security

We implement reasonable and appropriate security measures such as secure data storage and restricted employee access to protect your personal information against unauthorized access or disclosure.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Public information

Information you post publicly (such as customer reviews) may be visible to others. Please avoid sharing sensitive personal details in public review areas.

Your rights and choices

You may request access to your personal information, request corrections, or ask us to delete your personal data. To exercise these rights or update your communication preferences, contact us using the details below.

Contact information

MGB PAINTING LLC
Owner: Alvaro Gonzalez
1605 Almaden Road, San Jose, CA 95125
Phone: (408) 757-1580
Email: [email protected]